1. Overview
Abandoned Child South Sudan (ACSS) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and interact with our organization.
2. Information We Collect
Information You Provide:
- Donation details (name, email, address, payment information)
- Contact form submissions (name, email, message)
- Volunteer applications (name, email, skills, experience)
- Newsletter subscriptions (email address)
- Survey or feedback responses
Information Collected Automatically:
- Cookie data (site preferences, session information)
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on site
- Google Analytics data (anonymized)
3. How We Use Your Information
We use collected information for:
- Processing donations and providing tax receipts
- Responding to inquiries and volunteer applications
- Sending newsletter updates (only if opted in)
- Improving website functionality and user experience
- Analyzing website traffic and performance
- Legal compliance and fraud prevention
4. Data Security
We implement industry-standard security measures to protect your personal information:
- Stripe Payment Processing: All credit card information is encrypted and never stored on our servers
- HTTPS Encryption: All website traffic is encrypted
- Access Controls: Only authorized personnel can access personal data
- Regular security audits and updates
5. Third-Party Services
We use trusted third-party services to provide functionality:
- Stripe: Payment processing (see Stripe Privacy Policy)
- Google Analytics: Website analytics (anonymized)
- SendGrid/Mailchimp: Email communications
- Google Maps: Location services
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Unsubscribe from newsletters anytime
- Request a copy of your data (data portability)
To exercise these rights, email info@acss.org.
7. Children's Privacy
This website is not intended for children under 13. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete such information immediately.
8. International Data Transfers
ACSS operates in South Sudan and may transfer data internationally for processing and storage. By providing information, you consent to such transfers, which are governed by appropriate data protection measures.
9. Cookie Policy
Our website uses cookies for:
- Essential: Site functionality (login sessions, form submission)
- Analytics: Understanding site usage (Google Analytics)
- Optional: Marketing preferences (with your consent)
You can control cookies through your browser settings. Our cookie banner allows you to opt out of non-essential cookies.
10. Data Retention
We retain personal information only as long as necessary:
- Donors: 7 years (tax/accounting purposes)
- Newsletter subscribers: Until unsubscribed
- Contact inquiries: 1 year
- Volunteers: 3 years after application
11. Contact Us
If you have questions about this Privacy Policy, contact:
Abandoned Child South Sudan
Email: info@acss.org
Address: Juba, Central Equatoria, South Sudan
12. Policy Changes
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Revised" date. Continued use of our site constitutes acceptance of the updated policy.